NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEBSITE. SAN DIEGO SIGN DEPOT, LLC RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

LIMITATION OF LIABILITY

In no event shall San Diego Sign Depot LLC or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not San Diego Sign Depot, LLC has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from San Diego Sign Depot, LLC or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall San Diego Sign Depot, LLC be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.

OFFICE HOURS

Our office hours are 6:00 AM ~ 5:00 PM PST and 9:00 AM ~ 8:00 PM EST 7 days a week.

TURNAROUNDS

Standard Turnaround: Orders must be placed by11:00 AM in order to receive listed turnarounds. If the turnaround time is not specified at the time of order your order will be considered 7-9 days and will be charged accordingly.

RETURNS / REFUNDS

Any refund given to the customer will be refunded in a timely manner. Please allow up to 10 business days for the monies to be credited to your account.

Customer must notify San Diego Sign Depot, LLC within 2 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within 10 days (at their own expense) from the time when the ordered product delivery was taken.

All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.

CUSTOMER CONTENT

You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not San Diego Sign Depot, LLC, are entirely responsible for all Content that you use from San Diego Sign Depot, LLC or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of San Diego Sign Depot, LLC or any third party does not control posted by Customers and does not guarantee the accuracy, integrity or quality of the Content Under no circumstances will San Diego Sign Depot, LLC be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

You acknowledge that San Diego Sign Depot, LLC does not pre-screen Content, but that San Diego Sign Depot, LLC and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that San Diego Sign Depot may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of San Diego Sign Depot, LLC, its users and the public.

GOVERNING LAW

San Diego Sign Depot, LLC is based in Poway, California. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Poway, CA. You agree to submit to the jurisdiction of Poway, CA courts and agree that venue in these courts is proper in any such legal action or proceeding.

TRANSFER OF TITLE

You understand the shipping terms are FOB shipping point, which means ownership transfers once we deliver any printed products to San Diego Sign Depot, LLC shipping carrier.

INDEMNITY

You agree that you shall indemnify and defend San Diego Sign Depot, LLC and all parties from whom San Diego Sign Depot, LLC has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.

ORDER APPROVAL

Please review your order prior to submitting. Effective January 1, 2010 San Diego Sign Depot, LLC will no longer accept changes to orders that have been placed. We apologize for any inconvenience this may cause. Customer is fully responsible for final proof and layout approval prior to the printing process.

San Diego Sign Depot, LLC is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Finished Product Size. We DO NOT make any changes on customer files.

INDEMNITY

By submitting the above document to San Diego Sign Depot, LLC "I agree to the following terms".

I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed and that I assume all responsibility for typographical errors.

CUSTOMER SUBMITTED ARTWORK OR GRAPHICS

All artwork or designs and images must be provided in CMYK format. San Diego Sign Depot, LLC is not responsible for any color shift that occurs in conversions from RGB to CMYK or PMS Pantone colors to CMYK color modes.

All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode. San Diego Sign Depot, LLC is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

San Diego Sign Depot, LLC is not responsible for any color shift in converted photographs (RGB images) with black, near black, or gray tones. Color shifts from a perceived black or gray must be addressed prior to file submission. Proofs do not guarantee black, near black or gray final output.

DOUBLE YOUR DIFFERENCE BACK GUARANTEE

1. San Diego Sign Depot will offer customer double the difference back in store credit.

2. The competing quote or offer must be standard price not sale price or special quote, and must be listed on competitors website or price list. The product must be identical product, ie same paper stock, same ink, same quality.

3. The customer has 7 days from purchase to act on guarantee.

4. This guarantee applies to all products on website that have listed prices. This offer does not apply to custom jobs or jobs that need special quotes.

5. There is a $100 cap to this offer, but an additional 15% off will be offered after the $100 cap if there is a product found to be cheaper.

6. If there are any questions on this guarantee please contact one of our sales reps today.

COLOR PROOFING & MATCHING

San Diego Sign Depot, LLC is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. Electronic proofs do not show transparency and over print issues neither do they show color change from RGB to CMYK.

Application of UV Coating may effect or change the appearance of the printed colors. San Diego Sign Depot, LLC is not liable for the final color appearance of a UV product/s. San Diego Sign Depot, LLC reserves the right to change the paper quality and/or type at anytime, without notifying its customers.

ORDER CANCELLATION

San Diego Sign Depot, LLC will be happy to help you cancel your order prior to processing. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. Please allow up to 10 business days for the monies to be credited to your account.

Orders may not be cancelled or refunded once they have gone into production or any process thereafter. Absolutely no refunds will be issued once an order has been Plated or any process thereafter, including but not limited to Printing, Coating, and / or Finishing.

Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.

San Diego Sign Depot, LLC is not responsible for any duplicated orders that are placed on our web site due to the customer mistake.

RE-ORDERS

All files need to be re-submitted every time an order is placed. We apologize for any inconvenience this may cause. If you have any questions please contact our customer service department.

ORDER SHIPPING AND DELIVERY

San Diego Sign Depot, LLC will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall San Diego Sign Depot, LLC be liable for any consequential or damages resulting from any delay in shipment or delivery.

All San Diego Sign Depot, LLC customers agree not to hold San Diego Sign Depot, LLC liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond San Diego Sign Depot, LLC’s direct control. San Diego Sign Depot, LLC shipment and delivery dates are calculated based upon estimates provided by our suppliers.

San Diego Sign Depot, LLC will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

San Diego Sign Depot, LLC can only use its own shipping account and will not use customer provided account numbers for any couriers. Orders must be shipped at whole quantities and may not be split up. Please note that we don't ship to P.O. Boxes.

SHIPPING ERRORS & LOST PACKAGES

San Diego Sign Depot, LLC is not responsible for 3rd party shipping errors, omissions or damaged shipments.

RMA POLICY (Return Merchandise Authorization):

San Diego Sign Depot, LLC guarantees prints will not be defective in accordance with industry standards. If a print is found to be defective, then you may contact San Diego Sign Depot, LLC for a reprint or other compensation. San Diego Sign Depot, LLC must be contacted IN WRITING via online support system within 2 business days of receiving your order. If product is deemed defective, one of the following resolutions will be offered:

1. San Diego Sign Depot, LLC will reprint with the rush production.

2. San Diego Sign Depot, LLC will authorize a Return Merchandise Authorization (RMA) number for you. A Quality Assurance representative will contact you within 24-48 hours of your initial query to help issue your RMA number. Contact with the representative must be established within 3 business days to verify the request. San Diego Sign Depot. LLC must receive the package within 10 calendar days after RMA number is issued. Compensation will be processed only after a RMA number has been issued and the entire product has been returned to San Diego Sign Depot, LLC. then the refund transaction will take place within 10 business days. Samples of the defective merchandise must be required prior to any resolution.

CUSTOMER SUPPLIED INCORRECT ADDRESS

When a package is not delivered due to an error made by the customer in submitting the proper shipping address, San Diego Sign Depot, LLC will reship the package with corrected address and charge an additional shipping fee for the shipment.

Please review your order prior to submitting.

We reserve the right to refuse service without disclosing a reason.

Prices are subject to change without further notice.